MEMBER EDUCATION
Non-profit direct primary care membership, explained
We are a non-profit organization built to fix a broken insurance system. No claims, no networks, no deductible to clear before your care counts. You pay one flat monthly rate to the clinic, and the clinic answers to you instead of an insurer or a shareholder.
WHAT MEMBERSHIP COVERS
Four service lines, one monthly rate
Everything below is included in the membership fee. Nothing here generates a separate per-visit invoice.
Unlimited Visits
Direct primary care in large exam rooms sized for whole-family appointments.
Surgical Bays
Cleanings, restorative work and oral surgery in 200 sq. ft. operatories.
On-Site Lanes
Refraction, prescriptions and optical dispensing without an outside referral.
CLIA-Certified
Blood draw, specimen collection and diagnostics run in the building.
MEMBERSHIP VS. INSURANCE
How the two models actually differ
Membership is not insurance and does not replace catastrophic coverage. It replaces the claims machinery around everyday care.
| Dimension | DTRT membership | Insurance-billed clinic |
|---|---|---|
| Who you pay | The clinic, directly, once a month | An insurer, plus the clinic at billing time |
| Cost visibility | Published flat rates, decimal-free | Explanation of benefits weeks later |
| Deductible | None — care starts on day one | Often thousands before routine care counts |
| Visit cost | No copay at the door | Copay plus coinsurance |
| Lab work | Drawn and run on site, same visit | Sent out, billed separately |
| Networks | No network — one organization, one roof | In-network vs. out-of-network exposure |
| Surprise bills | Flat fee quoted before consent | Balance billing risk |
| Who benefits | A non-profit organization reinvesting in care | Shareholders and administrative overhead |
WHAT IT COSTS
Decimal-free monthly rates
Non-profit rates, set to cover care rather than a margin. Bank ACH is the default rate. Credit card adds a 4% processing surcharge. Each child is a flat $75 per month.
1 adult member
Single Individual
Medical, dental, vision and on-site lab diagnostics under one roof.
Bank ACH
$150
Credit Card +4%
$156
Accepts up to 15 DTRT tokens to offset $15 of the bill.
2 adults + 2 children
Standard Family
Children priced at a flat $75/month baseline, no per-visit billing.
Bank ACH
$450
Credit Card +4%
$468
Accepts up to 45 DTRT tokens to offset $45 of the bill.
What still carries a flat specialized fee
Procedures outside routine membership care are published up front, so you see the price before you consent. DTRT tokens can offset up to 10% of any specialized invoice.
- Outpatient Surgery$1,000
- Oncology Cycle$500
- Single Full Dental Implant$1,200
- Root Canal$600
- Surgical Extraction$300
- Simple Extraction$150
HOW TO JOIN
Four steps, no phone call
Enrollment is fully self-service. Every household member is captured at signup, so nobody has to call you back.
- 01
Choose a household
Single adult, standard family, or a custom household roster with each child listed.
- 02
Set payment method
Bank ACH is the default rate. Credit card adds a 4% processing surcharge.
- 03
Apply DTRT tokens
Tokens are honored at $1.00 internally, up to 10% of any invoice.
- 04
Activate your account
Sign in by magic link to book, reschedule or cancel appointments yourself.
COMMON QUESTIONS
Direct primary care membership FAQ
What is direct primary care?
Direct primary care (DPC) is a membership model. You pay the clinic a flat monthly fee and the clinic bills no insurance company for your everyday care. There are no claims, no deductibles to meet before visits count, and no copay at the door.
Is a DPC membership health insurance?
No. A membership is not insurance and does not replace catastrophic coverage. It covers the routine and preventive care most households use every year — primary care, dental, vision and on-site lab diagnostics — at a predictable monthly rate.
What does the monthly membership include?
Unlimited-visit direct primary care in our exam rooms, dental care in our surgical-grade bays, vision refraction and dispensing lanes, and CLIA-certified lab diagnostics drawn and run on site, usually with same-visit results.
How much does membership cost?
A single adult is $150 per month by bank ACH. A standard family of two adults and two children is $450 per month by bank ACH. Each additional child is a flat $75 per month. Paying by credit card adds a 4% processing surcharge.
What is not covered by the monthly fee?
Specialized procedures carry a published flat fee instead of a percentage-of-charges bill — for example outpatient surgery at $1,000 or a root canal at $600. You see the price before you consent to the procedure.
Are you a non-profit organization?
Yes. “Do The Right Thing” Health is a non-profit organization. We exist to fix a broken insurance system, not to earn a margin on it. There are no shareholders and no profit motive between you and your clinician — every dollar of membership revenue goes back into clinical capacity, staff and equipment.
How does a non-profit model change what I pay?
Insurance-billed care carries the cost of claims processing, network negotiation, denials management and investor returns. As a non-profit we carry none of that, so rates are published flat and decimal-free instead of being reverse-engineered from an insurer contract.
Can I cancel my membership?
Yes. Membership is month to month and you can cancel or reactivate yourself from your member account. No phone tree, no retention call.
Ready to enroll?
Join a non-profit organization working to fix a broken insurance system. Pick a household size, choose ACH or card, and activate your member account to book appointments yourself.
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